Waterstone Member Services ( For Hotels and DMC's)

For our hotel, resort, villas, yachts and destination partners, we are more than simply a sales representation company.  As the de-facto North American sales and marketing office of each individual member, we work together to a mutually agreed annual strategic sales and marketing plan for this market, derived from each members’ strategic goals and complimentary to their own communications efforts. Benefits of working with Waterstone include:

• Personal industry relationships 
• Robust sales calendar and events schedule
• Strong marketing communications platform
• Reputation with the travel advisor community
• Extensive database access to the luxury travel advisor community
• Range of consultancy services customized to each member
• Public Relations services to consumer and trade media

We possess the right contacts, the appropriate tools, the knowledge and successful track record as it pertains to the luxury leisure market. We understand the trigger points and buying characteristics of this segment and have developed a high proficiency in delivering significant sales growth for our members. We believe having face to face credibility with key decision makers is critical to our members' ongoing success in the marketplace. In this very important regard, Waterstone can deliver the very finest contacts and open all the essential doors with the style and elegance our members deserve. To learn more about our services, email marcelo@waterstonemarketing.com or call us at +1 973-543-1600


“Marcelo is a talented and veteran professional in the luxury travel business.  His deep knowledge of the North America market and extensive network within the travel industry make him the ideal partner to help us leverage the potential of such a strategic region of the world.” Roberto Scio, Proprietor, Pellicano Hotels, Italy

“I have known Marcelo for several years and I can surely tell you that he is a very honest person and a very good expert who has brought to our hotels good results.  I consider Marcelo a very important member of our staff and not just a consultant.”  Claudio Delli, Managing Director, WTB Hotels, Florence, Italy

"I hired Marcelo while managing the Fasano Hotel Sao Paulo, to represent the property in the U.S.  His insight and impressive network of the “who is who” in U.S. tourism made a lasting impact to position the Fasano as the top choice for U.S. travelers.  His personal energy and dedication made a clear difference.  Every sales trip and action was impeccably organized.  I will not hesitate to work again with Marcelo.”  Hans Heinz, Director, REUD, Brazil