What We Do

Waterstone is a sales, marketing and communications company specializing in the promotion of luxury hotels, resorts, villas, yachts and destination management companies. Our outstanding collection is comprised of independent luxury properties and unique travel experience companies, each exuding the special charms of their destination. To become a member of Waterstone, these members must share our deep respect and commitment to the travel advisor channel.

Through our activities, events and distribution channels, we expertly communicate the essence and unique characteristics of our extraordinary collection. The success of the company is rooted in our ability to efficiently and honestly respond to our travel advisor partners' enquiries.

How We Work With Travel Advisors: 

  • Access to an outstanding portfolio of over 50 hotels, resorts, DMC's and yachts in 14 countries
  • Being the OFFICIAL COMMERCIAL SALES OFFICE in North America for our members
  • BOOKING CHANNEL AGNOSTIC - we respect 'your choice' of booking channel (our services are available to you regardless of booking channel - e.g. direct, GDS, Tour Operator)
  • ACCURATE, TRUSTWORTHY INFORMATION from many visits to our destinations
  • Reservations and Customized VIP SUPPORT SERVICES
  • Connecting you with KEY CONTACTS from initial inquiries to welcoming your clients!
  • Frequent COMMUNICATIONS & RESOURCES, including insightful webinars, collateral, promotions, videos, and online sales tools
  • PERSONAL RECOMMENDATIONS and advise
  • Organizing SITE INSPECTIONS and EDUCATIONALS for travel advisors to gain first-hand experience
  • NO FEES, NO COMMISSIONS - Ours services are FREE to travel advisors